Tribora Support

Help & Support

We are here to help. Browse the frequently asked questions below, or reach out directly.

Direct Support

support@tribora.net

Response time: 1-2 business days. Include your registered email for faster help.

Frequently Asked Questions

How do I reset my password?+

On the login screen, tap Forgot your password and enter your email. You will receive a reset link within a few minutes.

How do I delete my account?+

In the Tribora iOS app: Profile tab → Delete account → type DELETE to confirm. This permanently removes your sign-in and personal data across web and mobile. On the web: sign in at tribora.net → Settings → Delete account.

How do I cancel my Creator subscription?+

Creator plans are managed at tribora.net. Sign in, go to your Settings, and manage your subscription. You can cancel at any time — access continues until the end of the current billing period.

I signed up but never received a confirmation email.+

Check your spam or junk folder first. If the email is not there, open the app and tap Resend confirmation on the confirmation screen. Still nothing? Email us at support@tribora.net.

How do I join a community?+

Browse communities from the Explore tab. Tap a community and follow the entry type: open communities join instantly; private communities require an application or invitation code.

I purchased a ticket but it is not showing in my account.+

Ticket purchases can take a few minutes to process. Pull to refresh on the Events tab. If your ticket is still missing after 15 minutes, contact us with your order confirmation email.

How do I become a Creator?+

Any member can become a Creator. From your dashboard at tribora.net, select Become a Creator and choose a plan that fits your needs.

Can I use Tribora on both web and mobile?+

Yes. One Tribora account works on tribora.net and the iOS app. Your communities, posts, and memberships are synced in real time.

How do I report a member or content?+

On any post or profile, tap the menu and select Report. Our moderation team reviews every report.

How do I contact Tribora support?+

Email us at support@tribora.net. We respond within 1-2 business days.

Tribora App

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